Our call centre is open 9-8 most days

To check opening times or to find out more about our Sales and Customer Support teams, click here.

  • Sales number: 0870 120 1122
  • Support number: 0870 901 6080

At any one time, there are 1000 people browsing EmpireDirect.co.uk

Award Winners

...we were the National Winners of the Ecommerce Awards
We were awarded a Gold Award from Web User magazine.
Top 100 Website Award "Cracking site for electronic bargains. Music, Kitchen, TVs, Cleaning, PCs, Mobiles - It has it all."

Orders

  • 85% of our orders are ready for despatch within 4 hours of the order being placed
  • We have over 10,000 different items available on-line
  • Our distribution centre is the size of 16 football pitches.
  • We employ over 300 people in our customer support officers and distribution centres.
  • Every one of our products are supplied from the Authorised UK distributor

Customer Satisfaction

  • Operating under a quality system approved by BSI, we are able to offer a great shopping experience, delivering a fast and reliable service, you are sure to want use time and again.
  • Over 11 million people either bought or visited EmpireDirect.co.uk last year alone.
  • We take your opinions seriously and show our customer’s positive and negative comments on our web site. Click here to view our customer comments.

Every one of our transactions is guaranteed to be 128bit secure