Parting with your hard earned money can be an exhilarating yet daunting experience, especially if you’re left with any doubt about your decision prior to committing to a purchase.
At Empiredirect.co.uk we want you to enjoy your shopping experience and your product and so we’ve taken the stress out of buying by putting together the following guides and help pages to assist you every step of the way.
Today’s advances in technology are moving so fast that it’s sometimes hard to keep up. Our guides are here to give you advice about what to consider when deciding which products are right for you and to also help you to understand the technical jargon. Watch out for more buying guides coming in the future.
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The latest technology is often exciting but, if not fully understood, can also be frustrating or daunting. What’s more, you want to be sure that what you’re about to purchase is best suited for your needs. However, with fancy tech-talk and acronyms for practically everything in this modern world that is not always as easy as we’d hope. So please take a peek at our Jargon Buster and we’re sure all your questions will be answered!
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Are you experiencing a problem with a product purchased from Empiredirect.co.uk? You’d be surprised how a few simple checks can remedy most issues, saving you time, money on telephone calls and the inconvenience of having to have your item inspected and repaired. Therefore, why not take a look at our Troubleshooting guide, run through our simple checks and if you’re still having a problem after, feel free to give us a call!
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Why pay now when you could take advantage of our excellent Buy Now Pay Later finance option? It couldn’t be any simpler! Dependant on the value of your purchase you have up to 9 months from your agreement date to settle the balance in full. Do so and you will not pay a penny in interest (final settlement fee of £29.99 applies)! What’s more, if at the end of the interest free period you would like to spread the cost, no problem, you will automatically revert on to an interest bearing option spread over 36 convenient monthly payments! YOU are in control.
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For queries relating to late delivery, missing items, damaged products or faulty goods please call our National Customer Support Centre.
All products supplied are covered by the terms and conditions of the manufacturer's guarantee for a minimum of 12 months (unless otherwise specified) from the date of purchase. In the unlikely event that you need to report a faulty or damaged product please contact us:
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