You probably wouldn’t pay to eat at a top class restaurant without wanting to learn a bit about the place, the chef, the food and anything else that may positively or negatively affect your enjoyment and experience.
Empiredirect.co.uk don’t believe it should be any different when you’re spending your money on electrical goods with us. This section of our site will give you a detailed insight in to who we are, where we’ve come from and any other bits of information that we feel will reassure you that you’re in good hands when dealing with the UK’s fastest growing Electrical Retailer.
EmpireDirect.co.uk takes the needs of its customers seriously and because of this we have gained accreditations with some of the most stringent and well respected consumer & web associations in the world. For this reason we provide our customers with the confidence to shop online safe in the knowledge that our service is of the highest possible standard.
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Everyone loves the convenience of online shopping but sometimes, just sometimes, it’s nice to see the product in action before you part with your cash. Our Electrical Warehouses afford you this luxury whilst still offering the same excellent savings you see on our award winning website. With ample car parking, huge displays and friendly sales assistants why don’t you Click and Collect today?
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Here at EmpireDirect.co.uk we constantly review our prices against our competitors to ensure we’re offering you the best deal possible. In addition to this, as we know everyone loves an absolute bargain, we regularly send out exclusive offers via email to our loyal Members.
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All products Empiredirect.co.uk sell are sourced in the UK directly from the manufacturer or an approved dealer meaning you can put faith in your purchase. However, in the rare case that your item develops a fault within the warranty period, we’re here to help you sort it.
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At EmpireDirect.co.uk we strongly believe in transparency and clarity of information. You should know how and where we source our product information from, how long you should expect to wait for delivery and how you go about returning a product to us should you need to. All this information can be found here.
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We stock products from hundreds of respected manufacturers and whilst we always endeavour to provide you with as much product information as possible to assist you with your purchase there may be the odd occasion where you’d like to speak with the manufacturer directly. To save you the trouble of trawling the Internet for the relevant contact information we’ve collected it for you and put it together in one convenient place.
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Nobody loves the dreaded small print but its there to protect you and your rights, as our valued customer, as well as the company. We want you to know what you should expect from EmpireDirect.co.uk and leave nothing to guesswork. So here, in our terms and conditions, is where you’ll find all the finer details of our service offerings.
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